Returns Policy

We absolutely believe in the quality of our products, but if you want to make a return, you can count on our help and full support.

How to do it?

• Within 14 days of receiving your order, send us a message at sklep@lacava.pl with the following information: order number, returned items, pickup address and preferred pickup date, reason for return (optional)
• We will send you a DHL courier waybill to collect the returned, packaged items, and you will then receive a refund within 14 days of us receiving the package.
• You can of course bring the returned items to our Coffee Roastery
• Returns are free of charge, unless you do not want to use our DHL courier, in which case you must send the parcel yourself
• you can return all products as long as they are unused and the packaging is open

If you have any additional questions, we'd be happy to help :)

• +48 22 726 77 * [See the entire number] +48 22 726 77 00
• shop @lacava.pl